Capcut App not working? Crashes or has problems

By | January 3, 2024

Capcut app not working? Crashes or has problems: Today everyone is using the Capcut app if they have an account on TikTok and making regular videos. Capcut is one of the best video editing tools available in the market, which was launched by ByteDance.

Many people are using this app regularly to create attractive and highly appealing videos. It is quite common and already millions of downloads have been done. But do you know, that some people are facing issues while using this app?

As they have complained that Capcut not working on their devices due to some issues. So if you are also facing the same issues then just stay with us in this article, we will help you by providing the best solutions to this issue.

Best fixes to solve Capcut app not working issues

If you are also facing Capcut app not working issues, then just try these fixes.

# Restart the app

The best solution to fix this issue is to restart the app, as it gives an app a fresh start and you don’t have to face issues for so long. So just clear all the apps that are running in the background and then open the Capcut app and check whether the issue persists or not.

CapCut app not working

# Clear Cache Files

Running an app continuously saves too many cache files on your device and it can also be a reason of Capcut error. In this situation, the best option will be to clear the cache file by going to the main settings of your phone. Then just open the Apps section and tap on the Capcut app. Now you need to clear cache files and then restart the Capcut app to check whether the issue is solved or not.

Capcut app not working

# Restart your Modem

A poor internet connection is also a reason for Capcut not working, so the best option will be to restart your modem.

Here are some common causes and solutions

1. Check for Updates:

  • Mobile App: Visit the Google Play Store (Android) or App Store (iOS) and check for available updates. Install any pending updates to ensure you have the latest version with bug fixes.
  • Desktop App: Check the Capcut website for any newer versions and download the latest update.

2. Restart Your Device:

  • A simple restart can often resolve temporary glitches or software conflicts.
  • Turn off your device completely, wait for a few seconds, and then turn it back on.

3. Clear App Cache and Data:

  • Android: Go to Settings > Apps > Capcut > Storage > Clear Cache and Clear Data.
  • iOS: Reinstalling the app is the only way to clear its data.

4. Check Internet Connection:

  • Capcut requires a stable internet connection for most features.
  • Switch between Wi-Fi and mobile data to see if the issue persists.
  • If you’re using a VPN, try disabling it temporarily.

5. Reinstall the App:

  • If the above steps don’t work, uninstall and reinstall the app to ensure a clean installation.

6. Free Up Storage Space:

  • Capcut requires sufficient storage space to function properly.
  • Check your device’s storage and delete unnecessary files or apps if needed.

7. Report the Issue:

  • If you’ve tried all the above steps and the issue persists, report it to Capcut’s support team through the app or their website.

Additional Tips

  • Force Close the App: If the app is frozen, force closing it can sometimes help.
  • Check Compatibility: Ensure your device is compatible with the latest Capcut version.
  • Disable Battery Optimization: If your device is aggressively optimizing battery usage, it might interfere with Capcut’s performance. Try disabling battery optimization for the app in your device settings.


So these are the best solutions that you can try to make your Capcut app work. Well, we have tried all the methods and that’s why we bring them up in front of you. Still, if you find any issues then you can reach us via the comment section.


How can I solve Capcut not working?

Ans. There are many ways to solve the Capcut app not working but you can fix it by clearing the cache and cookies of the app by changing the main settings of your device.

What is the main cause of Capcut not working?

Ans. The main reason for Capcut not working is the poor internet connection that you are running. So just check your connection or else switch to the high-speed internet.

Do I need to pay anything to access Capcut services?

Ans. No, Capcut doesn’t ask you anything to pay, so make sure that the app is available free of cost.

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